How you use an activity in FitKit depends on the type of activity. There are three types and they work differently.

Activities you book directly in the app

Fitness, group workouts, swimming pools, sports activities and similar.

1. Choose the day and time directly in FitKit.
2. Make the booking through the app.
3. When you arrive at the venue, check in through FitKit.

After a successful check in, the visit is automatically confirmed in the system. If you do not turn up at the booked time and do not check in, the booking counts as used.

Activities where you arrange the time with the provider first

Massages, wellness, beauty appointments, personal training and similar.

1. Contact the provider first.
2. Agree the time directly with them.
3. Then tap Book in FitKit.

After booking, the activity appears as reserved in the app. When you arrive at the agreed time, you check in through FitKit. The booking stays active for 30 days from the moment you tap Book.

Online, charity and adventure activities

For these there is no check in and no code. The system confirms them automatically.

• For online activities you can still choose a day and time.
• For charity and adventure activities no time selection is needed.
• After booking or donating, the activity is validated automatically.

Still not sure

Write to the address for your country and tell us which activity you are trying to book.

• North Macedonia and all other enquiries: info@fitkit.app
• Serbia: infors@fitkit.app
• Bulgaria: infobg@fitkit.app
• Slovenia: infosi@fitkit.app
• Greece: infogr@fitkit.app