The credits you receive from your employer, or buy yourself, can be used for a monthly membership at a specific location or for a specific service.

What does this mean?
For example, if a monthly membership at a group fitness studio costs 40 credits, you activate it with 40 credits on your profile and use it for the whole month.

How it works:

1. Check whether the location or service offers a monthly membership. Search for it in the app. If it is not available, ask the staff at the fitness centre or studio to create a monthly membership option.

2. Activate the membership. Monthly memberships do not have a schedule with time slots. Once you find it, tap "Subscribe". To activate it, you must have the full amount of credits the membership costs on your profile. If you do not have enough, you can top up by buying credits in the app.

3. Automatic renewal. The membership renews automatically every month, on the date of the first activation, and the full amount of credits is deducted from your profile. If you do not have enough credits on the renewal date, the renewal fails and the membership is no longer valid. In that case nothing is charged to your payment card.

4. Cancelling. In your profile go to Subscriptions > View all subscriptions > Edit subscription > Cancel subscription. The membership stays active until the end of the current period.

Important: The full membership is paid with credits through FitKit, and no additional payment is needed at the venue. If you want your membership to continue, make sure you have enough credits on your profile before the renewal date.

If you have any further questions, write to us at info@fitkit.app.