To manage your offers and visitors, log in to the FitKit Provider Portal using the email address you provided.
If you don’t have a profile on FitKit App already:
- Ensure you have downloaded the app and created a profile with the same email address or
- You will receive an email with a verification link and a link to create a password once we set up your location and contact details.
How do I scan codes and validate entries?
- Log in to FitKit Provider Portal.
- In the “Scan” menu, you can verify and approve codes.
- Approved codes are automatically saved in the “History” menu.
- To generate an invoice report:
- Click on the FitKit logo (top left).
- Select the "Report" button.
- Choose the date range, and the report will be sent to your email.
- Send the report along with the invoice to invoice@fitkit.app.
How do I add activities and update services?
- Log in to FitKit Provider Portal.
- You can edit images, schedules, or add new activities.
- When adding a new activity:
- Enter the name and description in all required languages.
- Fill in the remaining details.
- Add a suitable schedule.
- If you have a non-working day, update it under "Schedule" > "Add Non-Working Day".
- When done, click “Save”.
How do I create a monthly subscription?
If you want users to use credits as a subsidy for a monthly subscription, there are two options:
-
For an existing service:
- Open the edit option and select "Clone".
- Check "Monthly Subscription" and "Email notification for each reservation".
- Enter the total monthly subscription price in the credits field.
- If unsure about the agreed credit price, contact our finance department.
-
For a new service:
- Create it from scratch and follow the steps above.
☑ Updating services, schedules, and bookings is your responsibility. Please keep your data up to date.
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